You have the option to select from our packages and pay accordingly. You can also choose from al a carte channels at your will.
Set Top Boxes available are from internationally renowned STB manufacturers and conforming to BIS (Bureau of Indian Standards).
Customer can call the Customer care Service of Multireach Media for ordering their STB. One can also book the STB through their Local Cable Operator. To avoid delay you may like to pay by Demand Draft or Cash, which will save Cheque processing time.
STB and SMC both carries one year Warranty from date of activation.
Servicing will be done by the company thru the local operator. Generally it takes less than a week’s time to replace the STB. However you will get a replacement within 48 hours during warranty period. You can always call the Customer care number for any further help.
Remote will be replaced/ repaired at nominal charges.
Presently we have Outright purchase scheme and the cost is Rs 3500/- (includes all taxes, Octroi, delivery and miscellaneous charges).
To access pay channels with your choice, you will have to take one STB for each TV set.
We have our networks, where Cable Internet is functioning. If anybody wants Internet, he can get through the same cable network and there are customer friendly packages along with Digital STB. Our technical team will provide the solution. We have package deals with Cable internet.
If you plan to shift your residence, please inform your Cable Operator or call the customer care service. The STB has to be returned to our office. Incase if you are shifted to any of the Digicable locations you can use the same STB by informing your local cable operator to activate the STB. But if your new residence does not come under Digicable service, we have refundable policy; the money will be returned once our office decides the depreciated value of the STB. The depreciation value is calculated @15% per annum, as per new regulations.
